Bug Fix
Follow Up Boss Link Fields Import as Clickable URLs
Custom fields that hold a link in Follow Up Boss now import as URL fields, so the value is clickable on the contact record.
Read more →Changelog
Product Updates & Releases
Bug Fix
A contact's saved email no longer disappears from the profile after a call
After finishing a call, a contact's email address could blank out and show the "+ Add email address" prompt instead, even though the email was still saved. The email now stays on screen.
Read more →
Bug Fix
Your call audio survives a second incoming call
On Android, declining or ignoring a second call while you were already on one could leave the first call connected but silent. That's fixed. Trying to record a voice note during a call also explains itself now instead of failing with a confusing message.
Read more →
Bug Fix
Call recordings look like something you can play
The call recording row on a contact's Calls tab looked like it was recording rather than playing, and it never showed the recording's length or filled in the progress bar. Both fixed.
Read more →
Bug Fix
Canadian Numbers Can Send Text Messages Again
Canadian sending numbers are no longer blocked for missing a US A2P 10DLC campaign registration.
Read more →
Bug Fix
Newsletter campaigns send from the address you set, without needing per-user sender settings
Newsletter sends through a custom SMTP provider failed with "Please configure your sender settings for this SMTP provider" unless the sending user had their own sender settings saved — even when the campaign already had a valid From address. Campaigns now use the From address you set on them.
Read more →
Bug Fix
CSV import: an invalid Website value no longer discards the whole contact
During a CSV import, a bad value in a URL-type custom field — two addresses in one cell, or a URL missing http:// — failed the entire row and the contact was never created. The field is now skipped and reported as a warning, and the contact imports with the rest of the row.
Read more →
Feature
Team Daily Contact Requirements
Team administrators can now set and enforce a shared Daily Contact Requirement in Win the Day.
Read more →
Feature
Triage Unknown Callers and Texters
Keep unknown callers in an inbox until your team decides to create a contact or block the number.
Read more →
Bug Fix
Partner widget tabs now show up in Tab Preferences for everyone
If you joined a team after a partner widget was turned on, its tab appeared at the end of a contact record but was missing from Tab Preferences, so you couldn't move or hide it. It now appears for everyone.
Read more →