Bug Fix
"Pause All Automations" No Longer Stops the Automation Running It
A pause-all step now pauses every other automation for the contact and lets its own automation finish.
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Product Updates & Releases
Bug Fix
Small actions no longer reload the whole page's data — and a finished contact import refreshes your list again
Saving a note, accepting a suggestion or claiming a phone number used to make every other panel on the screen reload at once. Those refreshes are now targeted, and a completed CSV contact import updates the All People list straight away.
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Improvement
Utility Connect payout setup opens once your account is fully provisioned
The Set up payouts link now appears about 10 minutes after enrolling in Utility Connect, with clear status copy while the account is being created.
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Bug Fix
Company tabs that went missing now repair themselves on the next load
If an admin turned on a partner widget before you had ever opened Company Tab Preferences, you were left with the widget tab and none of the standard ones — no Notes, no Emails, no Texts — and the only way out was Reset to Default. The tabs now come back by themselves the next time you open a company.
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Bug Fix
Recency filters now measure from the exact moment, and support Hours
Last Call Made, Last Communication and similar recency filters rounded to the calendar day instead of the real timestamp, and offered no unit smaller than a day. Both are fixed.
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Bug Fix
A healthy phone number no longer reads as "Partly checked" on Team Members
The webhook status on the Team Members phone-number screen said "Partly checked · 9 of 11 requirements pass" on numbers with nothing wrong with them. It now says "No problems found" and explains that a full check covers the last two.
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Improvement
Turn off the "Close this conversation?" prompt when you're clearing the inbox
The close-conversation confirmation now has a "Don't ask again" checkbox, so working through a pile of inbox messages no longer means dismissing the same popup on every single one.
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Bug Fix
Fixed "Resource not found" when closing a My Inbox conversation
Closing a text or call thread in My Inbox could fail with "Resource not found" — usually when you closed it moments after opening it. The conversation was always there; the app just lost track of which one you meant.
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Bug Fix
Pond agents can now play voicemails on unclaimed pond leads
On a lead sitting unclaimed in a pond you have access to, the contact record now shows every voicemail on it — including one left on a teammate's number. The left-nav Voicemails list stays scoped to you, as it always has.
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Bug Fix
A contract assigned to your subteam now opens, instead of denying you
If your only claim on a contract was that it is assigned to a subteam you belong to, the contract appeared in your contracts list and then refused to open. It now opens, as the list already implied it would.
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